Help Centre · Selling Guide

How seller payouts work

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After a deal locks, fulfilled, and the dispute window closes with no open issues, the buyer's payment moves from escrow into your Cheaply wallet. From there you can withdraw to your bank.

The payout amount

Payout per unit equals locked tier price minus the marketplace fee. The marketplace fee is shown in your seller analytics for every deal, before lock and after, so there are no surprises.

Example:

  • Tier 3 locked at N4,000 per unit
  • 50 joiners paid N4,000 = N200,000 collected
  • Marketplace fee (shown on your analytics) is deducted
  • The remainder lands in your wallet when all orders complete the dispute window

Timing

Payouts are unit-by-unit, not deal-by-deal. As each order completes its dispute window, that order's share of the payout is released. So you may see payments trickling into your wallet over several days as orders mature.

Withdrawing

From /wallet tap Withdraw. KYC must be verified. Business accounts also need a CAC certificate on file. Minimum N500 per withdrawal. Funds typically arrive at your bank within 1-2 business days.

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