Help Centre · Verification Guide

Accepted ID types

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We accept the following Nigerian government-issued IDs for personal verification:

  • National Identification Number (NIN)
  • International Passport
  • Driver's License
  • Voter's Card
  • National ID Card

What makes a good submission

  • A clear, full-frame photo of the front of the ID.
  • Where the back of the ID is also relevant (NIN slip, driver's license), upload both sides.
  • Even, daylight lighting. No flash glare, no shadows over the text.
  • Nothing cropped: every corner of the ID must be visible.
  • The photo must not be doctored or filtered.

What gets rejected

  • Photos of photos (re-take from the original ID).
  • Heavy glare obscuring text.
  • Expired IDs.
  • Names that do not match your Cheaply profile name (update your profile first).
  • IDs that have been clearly edited.

If your submission is rejected you can re-submit immediately. The reason is in your inbox.

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